November 8, 2009
Cover Letter
Dear XXX Steel ,
Re:  Technical Services Specialist
This letter is to express my interest in the Technical Services Specialist position listed on Based on my skills in handling post sales of steel, stainless and nichol (match what is listed in the posting), I am confident that I would be a great addition to your team.
My resume that highlights my ability/knowledge/expertise in steel and stainless areas/industries is enclosed. During my time at Loeffel Steel, I was able to (succeed/save money/save time/increase sales/increase productivity) in storage, sorting, shipping and customer support pre sales and post sales . My expertise in sorting, quality control of material and recommendation of grade of steel for intented end use.
I am excited about the Technical Services Specialist position and the ability to help your company succeed. Thank you in advance for your time. Please do not hesitate to contact me if you have any questions. I would appreciate the opportunity to review my qualifications in more detail and am available for further explanation.
Bernie Villarreal
I have reviewed all of the listed qualifications for the job and I have performed all tasks listed:
    *  As part of our Sales & Marketing team, be responsible for overall customer satisfaction in terms of product quality for assigned customers
    * Review and analyze customer complaints and claim settlements for assigned customers
    * Coordinate quality problem resolution with manufacturing plants for assigned customers
    * Provide oversight of customer qualifications, product approvals and product trials for assigned customers
    * Coordinate and participate in quality audits and certification procedures
    * Handle Inquiry review and clarification for manufacturing capability
    * Participate in cost savings development for customers
    * Develop corrective action process
    * Communicate customer expectations to mill
note: I have the experience and feel I can perform the functions of the job, but do not have a 4 year college education.
October 26, 2008
Bernie Villarreal Jr.
13692 East 12000 North Rd
Beecher, IL 60401
Work History:
Desoto Chemicals
300 South State Street
Chicago Hts. 60411
paint batch mixer, gallon filler operator and quality control
Last Worked :      
Loeffel Steel Products
14100 South Halstead
Riverdale, Il 60827
steel warehouse shipping and receiving manager
March 8, 1990- October 17, 2008
manage personnel in the shipping, receiving, tagging, testing, and storing of assorted types of steel
filling out bills of laden
communicate with buyers and sale people
individual and group motivational skills
bilingual Spanish and English
skilled with tape measure and micrometer
certified forklift and crane operator- pendant & remote,
vast knowledge of types of steel grades 
tensile(test for strength and endurance of steel)  technician
Les Sanders Loeffel Steel Associate
Jeneen Vanko Loeffel Steel Sales Paint Manager
847-382-6770 ext.228
Tim Frietag Loeffel Steel Production Manager
847-382-6770 ext. 313